Cancellation Policy
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Right of withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason.
The withdrawal period is fourteen days from the day on which you, or a third party other than the carrier indicated by you, acquired physical possession of the goods.
To exercise your right of withdrawal, you must inform us:
Cologne Creations GbR
Poller Damm 68
51105 Cologne, Germany
Email: info@moodyfruits.com
of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post or an email).
Consequences of withdrawal
If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and no later than fourteen days from the day on which we are informed about your decision to withdraw from this contract.
We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise.
You will bear the direct cost of returning the goods.
Model withdrawal form
(If you wish to withdraw from the contract, please complete and return this form.)
- To: Cologne Creations GbR, Poller Damm 68, 51105 Cologne, Germany, info@moodyfruits.com
- I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following goods (*)/for the provision of the following service (*)
- Ordered on (*) / received on (*)
- Name of consumer(s)
- Address of consumer(s)
- Signature of consumer(s) (only if this form is notified on paper)
- Date
(*) Delete as appropriate.
This English text is a convenience translation. The German version (Widerrufsbelehrung) is legally binding.